Walk the pallet trail
Five stages, one shared order. Pick your seat: buying, selling, or letting us run it for you.
Order in one goOrders arrive completeWe place the orders
Pick the warehouse, spec, quantity, and delivery type. Your vendor gets one complete order.Warehouse, spec, quantity, and delivery type land in your queue. Nothing to chase.Tell us once what each location needs. We order on schedule, and you see every order.
Get a locked dateLock the slotWe lock the dates
Your vendor accepts the date or proposes a new one. You confirm. No phone tag.Accept the requested date or propose a new one. The buyer confirms.Deliveries are booked for every location. You see each date the moment it’s set.
Track every loadDispatch with detailWe watch every load
Driver, trailer number, and status ride on the order from their yard to your dock.Assign the driver and trailer. The buyer’s dock sees it before the truck turns the corner.Our team tracks each truck from the vendor’s yard to your dock, and so can you.
Receive with proofProof on fileWe check every delivery
Proof of delivery and any exceptions land on the order the moment it arrives.POD and confirmations attach to the order, so your invoice builds from what arrived.Proof of delivery is checked against the order before anything is billed.
Pay for what arrivedGet paid fasterOne invoice, every store
Invoices match what was delivered, with return credits already applied.Verified invoices mean fewer disputes and faster payment.Every store rolls into one invoice, with return credits already applied.
Turn damage into creditCollect and creditWe handle the returns
Send damaged pallets back and watch the credit post to your next invoice.Pick up damaged pallets, grade them, and issue fair credits that keep buyers coming back.Damaged pallets are picked up, graded, and credited for you. You just see the credit.
Walk the returns guide →Walk the pickup guide →See what’s included →Shop the whole marketAnswer the marketWe shop the market
Broadcast what you need, compare vendor counters, and lock the best offer.Respond to buyer requests with your counter, or run a promotion to reach new operators.Our team compares vendor counters across the network and locks the best rate for you.
Walk the market guide →Walk the promotion guide →Talk to our team →One network. A working example.
An illustrative five-facility pallet program, showing how connected ordering, deliveries, and returns can work together.
The challenge
Five distribution centers ordering from four pallet vendors through phone calls, text threads, and a shared spreadsheet — with no shared record of what was ordered, delivered, or owed. Damaged pallets piled up with no credit path.
The MyPallets flow
Facilities, vendors, and drivers joined one network. Orders moved through the connected lifecycle — New Order to Paid — with trailer-level dispatch detail, delivery confirmations, and a designated return trailer for Grade B swaps at each site.
The result
Ordering calls nearly vanished, every invoice traced to a confirmed delivery, and damaged pallets started earning credits instead of taking up yard space. Finance closed the month from one statement instead of four inboxes.
